Innovation Award for VCA Intelligent People Tracker


The ability of the VCA2520PT Intelligent People Tracker to provide valuable business intelligence as well as offer a valuable security tool to detect intruders, has been recognised in the form of an Innovation Award presented to VCA’s distribution partner Acal BFI at Amsterdam Security Expo 2017.

Combining a state-of-the-art infrared sensor with a specially designed lens, 3D imaging technology and VCA’s highly acclaimed analytics, the VCA2520PT provides an easy to install, low cost solution for businesses that wish to improve the customer experience. It does so by offering a highly accurate method of measuring customer waiting times at ATMs, ticket machines and service points, and generates real-time alerts when queuing time or queue lengths exceed pre-defined thresholds. Whilst monitoring stationary queues, it will even identify customers who ‘give-up’ and walk away.
The Innovation Awards are given each year to ‘exceptional products and solutions in the security and safety sector.’ In presenting the award to Acal BFI, the jury recognised that in comparison with other sensors, the VCA2520PT is extremely reliable. They stated: “The tracker can be used in all kinds of situations and is reliable. It is suitable for larger spaces and has a unique 3D component. A lot of thought has also gone into the privacy aspects, given that faces are unrecognisable.”

Security Applications
In addition to its ability to assist businesses to manage queues, the VCA2520PT can be also be deployed for security applications such as detecting tailgating at access control turnstiles. It will accurately detect if more than one person is trying to go through a barrier at the same time and can be installed internally or externally, whatever the lighting or environmental conditions.
“With the valued support of the Acal BFI team we are accelerating our efforts to raise awareness of how the VCA analytics can help businesses identify opportunities to be more efficient and improve productivity,” said Kevin Waterhouse, Managing Director, VCA Technology Limited. “We are therefore delighted that the benefits of the innovative technology built into the VCA2520PT have been recognised by the judges of this prestigious award.”